Monday, October 15, 2012

Disqus Technical Difficulties Have Been Resolved

Wahoo so hubby got a chance to look into the problem and of course resolved it in five minutes. Hopefully now anyone with Internet Explorer 8 or 9 should now be able to see the comments on Disqus and make them.

 So the problem (for those who might also be experiencing the issue) was my blog would load in IE7 standards because of the EmulateIE7 meta tags. Look in your page source and find an HTML tag similar to this: 

< meta content='IE=EmulateIE7' http-equiv='X-UA-Compatible '/>

  You can either remove this or change it to use the latest version of IE available: 

< meta http-equiv="X-UA-Compatible" content="IE=9; IE=8; IE=7; IE=EDGE; chrome=1" />

 All I did was remove it. 

To do that I (ok hubby with me looking over his shoulder) went to Template Settings (on your blog dashboard thing where all the settings are listed), then clicked on EDIT HTML. Click on Proceed button on the warning window (it basically tells you editing this screen will effect your blog). Scroll down and find the line < meta content='IE=EmulateIE7' http-equiv='X-UA-Compatible '/>. Then DELETE it (or type the replacement html code in over the top). Hit Save and voila problem should be fixed.

 If that does not fix it, there are some other things to try and you can find them on the Disqus trouble shooting forum.

Readers who use Internet Explorer please let me know if this solved the problem for you, I would really appreciate the feedback.

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